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Ordering & Shipping

In the webshop QFLYSHOP you can order a product by clicking on the button  , the item is then placed into your shopping basket. Then choose to checkout and as a new customer, you can checkout immediately or register. Creating an account makes it easy to order. Additionally, you can view your previous and current orders. You can also log in as a returning customer because your information is already known.

You must specify a delivery address and billing address after that you choose the shipping method and your preferred payment method. After agreeing to the Terms of agreement you can confirm the order and your order will be completed.

Secure Payment

In QFLYSHOP you can pay easily and securely through various payment options.
Safety is very important to our customers and we treat your personal data strictly confidential. The online payment options are secured. The pages are protected with SSL, so your data will be sent encrypted and it is impossible for others to view your data. Your banking details and / or credit card information, in case of iDeal, Sofort Banking, Mister Cash and PayPal are not  entered on our site, but on the well-protected pages of the payment provider. QFLYSHOP uses Sisow as payment service provider.

Shipment and Delivery

There is a delivery time of 3-8 days used in normal conditions (unless otherwise stated). If you choose to pay by payment in advance, it may take 1-3 working days before we receive your amount.  After  receiving your payment, the delivery time will be 3-8 working days. We ship our products with PostNL

In the Netherlands we deliver the items free of charge if the order total exceeds € 50,-  If the order total is less than € 50, the delivery costs will be € 3,75.
Within Euro zone 1 items are delivered free of charge if the order total exceeds € 75,- If the order total is less than € 75  the delivery costs are only € 12,95
For Germany the items are deliverd free of charge if the order total exceeds € 75,- If the order total is less than € 75, the delivery costs are only € 8,95.

EURO1 : België, Denmark(excl. Faeröer Eilanden and Groenland),Germany, England, France (incl. Corsica and Monaco), Italy (excl. San Marinoencand Vaticaanstad), Luxemburg, Austria, Spain (incl. Balearen, excl. Canary Islands), United Kingdom (excl. Gibraltar and Kanaaleilanden), Zweden.

Within Euro zone 2 items are delivered for € 18,95

EUR 2 : Bulgarije, Estland, Finland, Hongarije, Ireland, Croatia, Letland, Litouwen, Polen, Portugal (incl. Azoren en Madeira), Roemenia, Slovenia, Slowakije, Tsjechië. 

Within Euro zone 2 items are delivered for € 20,95

EUR 3 : Albanië, Andorra, Bosnië-Herzegovina, Canarische Eilanden, Cyprus, Faeröer Eilanden, Gibraltar, Griekenland, Groenland, Guernsey, IJsland, Jersey, Kroatië, Kosovo, Liechtenstein, Macedonië, Malta, Moldavië, Montenegro, Noorwegen, Oekraïne, San Marino, Servië, Turkije, Vaticaanstad, Wit-Rusland, Zwitserland. 

If you live outside Euro zone 1-2-3 just send us an e-mail for the shipping rates for your country.

Exchanges and returns

You can return an item within 14 days of receipt unconditionally. Upon receipt of the returned items you will receive the amount paid by you as soon as possible, but in any case within 14 days. If you wish to return or exchange an item, please fill in the return form. You will receive instructions on how to return the items. After receiving your return we will send you a new product or if required we will refund the purchase amount in your account, provided that the products meet the return requirements. The costs of return are for the end user unless otherwise agreed.

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